IT Manager – St Francis Credit Union

St Francis Credit Union is a modern, member-focused credit union dedicated to serving our membership in an efficient and professional manner while providing best in class products and services. We are now seeking an energetic IT professional to join our credit union. This is an ideal opportunity for someone with excellent technical skills within the financial services, banking or credit union sector.

Role Summary

Reporting to the CEO, the IT Manager will have specific responsibility for the management, planning and control of the information technology systems in St Francis Credit Union. The IT Manager will be responsible for the development and management of the digital transformation strategy in the credit union. This is a pivotal leadership role, driving technology alignment with business objectives.

Responsibilities

  • Define and execute an IT and digital strategy that aligns with business objectives and supports long-term growth.
  • Oversee business-wide digital transformation initiatives, ensuring they deliver measurable improvements.
  • Promote the adoption of emerging technologies to improve operational efficiency and customer experience.
  • Oversee innovation in digital member services including mobile banking and automation.
  • Manage all aspects of IT, including banking system, branch connectivity, remote access, phone system, HR systems and alarm/CCTV/physical access systems.
  • Manage IT infrastructure performance, ensuring system availability, security, resilience, and scalability.
  • Manage the credit union Business Continuity and Disaster Recovery plans, including regular scenario testing.
  • Develop and maintain the cybersecurity framework, including policies, risk assessments, incident response, and penetration testing.
  • Supervise and project manage IT maintenance and IT development & improvements, including change management and all IT projects.
  • Manage and co-ordinate all 3rd party supplier relationships, ensuring outsourcing compliance and monitoring performance against agreed service levels.
  • Own and develop Digital Operational Resilience (DORA) and demonstrate scenario testing ability in supporting services provided within a financial services business.
  • Embed proactive risk management and issue resolution.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business, or a related discipline.
  • Minimum of 3+ years’ senior-level IT management experience in a regulated or financial services environment.
  • Strong communication skills, both written and oral, together with strong analytical skills.
  • Experience working within an Azure cloud environment.
  • Experience with cybersecurity SIEM/SOC and cyber response solutions would be an advantage.
  • Experience with credit union software platforms is also desirable.

How to Apply:
Letter of application and CV by email to:
careers@metamo.ie

Closing Date: 15th December 2025

St Francis Credit Union Ltd. is an Equal Opportunities Employer.