Welcome to our Frequently Asked Questions section where you will find out everything you need to know about saving with St. Francis Credit Union.

Q. What return can I expect on my savings?

A. A dividend is paid on savings usually in December of each year. This percentage is dependent on the financial success of our credit union during the past year, after accounting for statutory obligations and other relevant factors.

Q. Can I withdraw my savings at any time?

A. You may withdraw your savings on demand as long as they are not pledged against a loan with St. Francis Credit Union. There are a number of options available to you i.e. Cheque, Cash & Electronic Funds Transfers (EFT).

Q. I don’t have my book. Can I lodge, or take out, money without it?

A. You can lodge or withdraw money as normal if you bring photo ID with you. If you have no photo ID, you can lodge money and we will issue a receipt with no balance details. Unfortunately, it is not possible to withdraw money without photo ID.

Q. What is the common fund?

A. As the amount of shares builds up, the common fund of money grows. This is then available for providing loans to members. All members are encouraged to save regularly, even when repaying a loan. This gives the member several direct benefits, and ensures that there are funds for the credit union for use by all members.